Servant Leadership, Authenticity & Service in Sales

In a world where sales goals, quotas and outcomes often dominate conversations, it’s refreshing to hear a voice that re-centers the conversation on people, purpose and service. That’s exactly what Chad Eudy—Vice President of Leadership Development at FHI—brought to the latest episode of Selling From the Heart. Selling From the Heart Podcast

From Navy Service to Sales Leadership

Chad’s journey is rich with intentionality. A proud veteran of the U.S. Navy, and someone who rose through the ranks—from handler, frontline roles to Senior Regional Manager and now VP of Leadership Development—he knows firsthand both the demands of operations and the power of leading others. 

In this episode, he shares how that journey shaped his philosophy: aligning passion and purpose, showing up authentically, and leading with service at the core.

Why Servant Leadership Matters in Sales

One of the most compelling parts of the conversation is when Chad explains how servant leadership isn’t just a “feel-good” concept—it’s a strategic differentiator, especially in sales. He explores how:

• When you shift your motive from “making a deal” to “making a difference,” you build trust and deepen relationships. 
• Your personal values must drive who you serve and how you sell—not merely the product or service. 
• Success isn’t only measured in transactions, but in lives changed, trust built and long-term connection. 
• Detaching from short-term outcomes makes room for deeper service and impact. 

These are ideas that mesh well with FHI’s broader pivot toward being more than a managed labor provider. It’s about impacting teams, operations, supply chains—and people.

Highlights You’ll Want to Hear

Here are some of the standout thoughts from the episode:

“When your purpose and your passion align, it accelerates your potential to prosper.” 

“Are you more into making a dollar or are you more into making a difference?” 

“You have to define your why before you identify your who.” 

Chad also covers practical ground—such as how leveraging virtual assistants can free time to serve more deeply, and how sales professionals can intentionally shift their lens from outcome to impact. 

What This Means for You (and Your Team)

If you’re in sales, operations, leadership development or supply chain management, this episode offers more than leadership inspiration—it offers a mindset shift. Here’s how you might apply it:

• Review your “why.” What drives you beyond your quota or your next win?
• Re-examine your approach to customers and clients. Are you thinking in terms of short-term transactions or long-term trust and impact?
• Lead (or sell) with service in mind. How can you serve first, lead second?
• Measure differently. Beyond revenue, how are you measuring lives touched, trust built or relationships strengthened?

At FHI, these themes correlate directly with our ambition: to be a partner that elevates how supply-chain operations run—not only through managed labor but through leadership, culture and people development.

Ready to Listen?

We invite you to press play on this powerful conversation. Hear Chad’s story, and let it inspire you to elevate how you sell, lead and serve.

▶ Listen now: Servant Leadership: Authenticity and Service in Sales featuring Chad Eudy

(available on YouTube, Apple Podcasts, Spotify and more) 

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