A lot of companies want to better compete in their market, but instead, they are distracted by challenges that can make their supply chain vulnerable. At FHI, our labor solutions and dashboards help make supply chains even better so you can focus on growing your business.
Hours worked Incident free in 2023
LIFETIME FHI NOW™ SUPPORT HOURS
Leadership Development Courses Completed in 2023
Average days between hire and promotion for Warehouse jobs
That’s what Chuck Wall thought over 30 years ago when he set out to solve unloading challenges facing the grocery industry.
As a commerce veteran with 25 years of experience in the transportation and distribution of grocery merchandise, Chuck understood those challenges better than anyone.
He witnessed the inefficiency and expense created by the deregulation of trucking during the 1980s. He understood drivers’ reluctance to unload freight and envisioned a better way.
In 1991, Chuck Wall and his wife Jayne Beth “JB” pioneered the professional unloading industry by creating FHI (Freight Handlers, Inc.). With a reliable and professionally trained workforce, FHI quickly fulfilled Chuck’s vision by bringing new levels of productivity and transparency to carriers, vendors, and distribution centers.
Three decades later, the spirit of “finding a better way” continues to evolve at FHI, inspiring FHI’s current service offerings: FHI NOW™, FHI Distribution, and FHI Logistics. FHI remains committed to service that makes a memorable and measurable difference by contributing resources that make supply chains stronger.
Being entrusted to serve in ways that make a memorable and measurable difference.
To provide unmatched service through execution and expertise while building meaningful relationships.
INTEGRITY: We commit to practicing behaviors that promote honesty, trust and long-term relationships.
PEOPLE: We commit to creating opportunity for our most valuable resources: our associates.
SAFETY: We commit to a standard of excellence in safety that protects the health of our associates and customers.
SERVANTHOOD: We commit to listening, learning and continually improving to ensure customer value.
RESULTS: We commit to achieving our financial goals of profit, sales growth and waste reduction so we may keep making a measurable difference for our associates, customers and communities.
It’s hard to compete in the market if you have a vulnerable supply chain. At FHI, we provide outsourced workforce solutions that specialize in servicing warehouses and distribution centers so you can focus on growing your business. For over 30 years our quality workforce has been a labor solution for many of the nation’s leading companies.
Ryan serves as CEO and has 20+ years of leadership experience. Ryan knows that many companies struggle to find a productive workforce. He’s passionate about the difference FHI makes through providing a quality workforce that allows each customer to focus on growing their business and allows FHI team members to accomplish great things.
As CEO, the FHI team has consistently executed on the company’s Vision and Strategy. FHI has surpassed what were once dream goals. Examples include surpassing revenue stretch goals, achieving industry-leading customer retention, partnering with more of the nation’s most admired companies, and creating statistically significant increases in employee engagement. Ryan and his team are energized by being a trusted guide when it comes to making the supply chain stronger. Ryan considers it a blessing for FHI to play an important role in making its customers heroes in the communities they serve.
Ryan’s passion is making a memorable and measurable difference with others. He has spoken to multiple companies, industry associations, and universities. Ryan is an active advocate of Place of Hope, a faith-based foster care program. His greatest accomplishment is his marriage to Sara Grace and parenting their three children. Ryan and his family enjoy calling Raleigh, NC home. Go Tar Heels!
Reid is President and Chief Operating Officer with 30+ years of experience. Reid’s background is a unique combination of disciplines, having spent the first 10 years of his career holding various leadership positions within the technology field. Prior to joining FHI, Reid held various Director and VP level positions with Koch Industries, Disney and Williams Sonoma. Reid’s most recent position prior to FHI was serving eight years as Vice President of Supply Chain for Technicolor. He brings a wealth of knowledge in supply chain best practices and continuous improvement.
Originally FHI’s Controller, Tal has also held the positions of VP Finance and Chief Administrative Officer. Prior to joining FHI, Tal served as Controller at C.S. Henry Transfer, Inc., a regional trucking company in Eastern North Carolina. As CFO, Tal is strategically responsible for the company’s finances, banking and external audit/tax relationships. Tal led the internal development team for “FHIQ”, FHI’s proprietary software that captures transactional data used in billing, payroll and reporting.
Melvin joined FHI in 1998 and has over 35 years of experience in the Grocery Industry. He has acquired 23 + years of experience with FHI in numerous Distribution centers across the country. He started his career with FHI as a Handler and worked his way through the various levels of leadership as a Site Manager, Regional Manager, Director of Operations, VP of Operations, to current Sr VP of Operations.
Chad’s passion is to positively influence the lives of others through Servant Leadership. He has been influential in helping shape the culture at FHI serving the organization for over 27 years at every level in operations from Handler to Senior Regional Manager. In his most recent role, he served as the VP of Leadership Development. Prior to FHI Chad served in the US Navy. In addition to serving at FHI, Chad also serves with various mission’s teams around the world to bring hope and love to the less fortunate.
A graduate of Mississippi State University, Rick has worked in the transportation industry for 30+ years, including 10 years in less-than-truckload operations in both union and non-union environments. His responsibilities have included new terminal openings, sales management and general management. Rick moved to truckload transportation and previously held positions in national sales and executive management before joining FHI 11+ years ago. Rick has executive oversight for FHI Logistics.
Richard has 23+ years of experience in the Grocery Industry and joined FHI in 1995. Richard has acquired 20+ years of experience with FHI in the many Distribution centers across the country. Richard’s career commenced as a FHI Handler and worked his way through the various levels of leadership as Dock Lead, Administration Lead, Road Crew Manager, Site Distribution Manager, Regional Manager, and Director of Operations.
Jeff has 25+ years of experience in the Grocery, LTL, and 3rd party logistics industry and joined FHI in 1998. Jeff’s journey has taken him from Coast to Coast with many different customers. Jeff started FHI as a Handler and worked his way through many levels of leadership as Dock Lead, Production Manager, Operations Manager, Regional Manager, and Director of Operations. His passion is people and the development of those around him.
Matt joined FHI in 2007 and has over 20 years of experience in Supply Chain, including Distribution, Manufacturing, and Packaging. He served in various roles during his 15 + years with FHI in numerous Distribution centers throughout the country. He started his career with FHI in Staffing to help bring new associate awareness to opportunities in Supply Chain and now focuses on growing FHI NOW™. Matt has a passion for creating opportunities for FHI associates to help them realize their full potential while playing a critical role in assisting companies stabilize their operations.
Will Seel is Vice President of Business Development, with a specialization in FHI Distribution and responsibility for business development and marketing. Prior to joining FHI, he worked in strategic business development for several transportation companies. Notable is his 10 years as FedEx Services Market Development and Strategic Development Sales Executive, where he sold a portfolio of transportation services to clients across various industry sectors. Will holds a bachelor's degree from Appalachian State University. He lives in the Raleigh area with his wife and two children.
Stop worrying about labor challenges and start enjoying a safe, lean, and rock-solid supply chain.
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