About FHI
As demand increases, productivity becomes the difference between keeping up or falling behind. FHI supports warehouse operations with proven execution and real-time
visibility that drive consistent performance at scale.
Our Story
As a commerce veteran with 25 years of experience in the transportation and distribution of grocery merchandise, Chuck understood those challenges better than anyone.
He witnessed the inefficiency and expense created by the deregulation of trucking during the 1980s. He understood drivers’ reluctance to unload freight and envisioned a better way.
In 1991, Chuck Wall and his wife Jayne Beth “JB” pioneered the professional unloading industry by creating FHI {Freight Handlers, Inc.}. With a reliable and professionally trained workforce, FHI quickly fulfilled Chuck’s vision by bringing new levels of productivity and transparency to carriers, vendors, and distribution centers.
Three decades later, the spirit of “finding a better way” continues to evolve at FHI, inspiring FHI’s current service offerings: FHI NOW™, FHI Distribution, and FHI Logistics. FHI remains committed to service that makes a memorable and measurable difference by contributing resources that make supply chains stronger.
-Founder, Chuck Wall
Founded in 1991 by Chuck and JB Wall, FHI was built on the conviction that warehouse operations deserved a higher standard of execution and transparency. That conviction
continues to shape how we support supply chain leaders operating in complex distribution environments.
Our mission remains clear: help operations leaders drive productivity, maintain control, and achieve measurable results—day after day.
Being Entrusted to Serve in Ways that Make a Memorable and Measurable Difference.
To Provide Unmatched Value through Execution and Expertise while Building Meaningful Relationships with Our Associates and Customers.
Your leaders level up—and your teams stay on track.
We commit to practice behaviors that promote honesty, trust and long-term relationships.
We commit to creating opportunity for our most valuable resource: our associates.
We commit to a standard of excellence in safety that protects the health of our associates and customers.
We commit to listening, learning and continually improving to ensure customer value.
We commit to achieving our financial goals of profit, sales growth and waste reduction so we may keep making a measurable difference for our associates, customers and communities.
Hours worked incident-free in 2024
Lifetime hours of FHI NOW™ support
Leadership courses completed in 2024
Average days from hire to promotion in warehouse roles
A strong supply chain starts with safe, empowered people. At FHI, we prioritize safety across every service line. From training and supervision to reporting and continuous improvement, safety isn’t a checklist—it’s our culture.
Our leadership team brings hands-on experience across complex supply chain operations and distribution environments. We lead with presence, accountability, and a commitment to developing teams that deliver results.
Chief Executive Officer
President & Chief Operating Officer
Chief Financial Officer
We’re always looking for people who want to lead from the floor, make a difference, and grow with a company that invests in its team.
Stop worrying about labor challenges and start building a lean, safe, and reliable operation—with the support of a partner who’s been doing it right for 30+ years.
