You’re hitting your KPIs. Units per hour are steady. Orders are going out. But something still feels off.
You see the numbers, but not the progress. Teams seem disengaged. Shifts start strong but fizzle by lunch. You’ve got data—but do you really have insight?
If you’ve ever asked yourself, “Why aren’t we getting better results even though we’re meeting our metrics?”—you’re not alone.
Standard KPIs Don’t Show Root Causes
Most distribution centers measure:
Units per hour
On-time shipment rates
Fill rate or order accuracy
Labor cost per unit
Those are important—but they don’t always reveal why problems happen. And they rarely tell the full story about the workforce behind the numbers.
Here’s what may be missing:
Labor inconsistency that causes wide performance swings between shifts
Undertrained workers who hit short-term goals but create long-term rework
Burnout indicators like increased breaks, rising minor injuries, or slower ramp-up times
Accountability gaps—you can’t manage what you can’t see
FHI Brings Real Visibility Into Workforce Performance
At FHI, we believe KPIs should start conversations, not end them. That’s why our managed labor solution is built around full operational visibility—not just output.
Here’s how we help you go deeper than the surface metrics:
Onsite leadership that evaluates shift performance in real time
Behavior-based coaching tied directly to measurable outcomes
FHI INSITE—our proprietary platform that tracks performance across people, shifts, and time
Accountability systems that identify root causes, not just symptoms
We don’t just report on performance—we drive it.
Make Metrics Work for You, Not to You
Here’s how to start seeing the story behind your KPIs:
We’ll help you identify gaps in visibility and overlooked risk areas.
You’ll get analysis on shift consistency, coaching needs, and operational inefficiencies.
We provide the people, the plan, and the platform to improve both metrics and morale.
Metrics That Reflect Reality—and Fuel Progress
When your KPIs tell the full story, your leadership gets sharper, your decisions get faster, and your results get stronger.
Imagine knowing not just how you’re doing—but why. And having the right team in place to improve it.
That’s what smarter visibility delivers.
It’s time to stop chasing numbers and start leading with insight.
Let’s talk about how to get real visibility into your warehouse labor and turn data into action.